Get in Touch with Ruya

Got questions, feedback, or need help? You’re in the right place. We read every message and do our best to reply as quickly as we can.

Email us

Support: support@ruya.co
Partnerships and media: hello@ruya.co

What can we help with?

• General support: Getting started, features, bugs.
• Account and billing: Subscriptions, trials, receipts.
• Privacy and data requests: Access, correction, deletion (entries or account). See our Privacy Policy for your rights.
• Security: Found a vulnerability? Please email us with “Security” in the subject and details so we can investigate.
• Press and partnerships: Media enquiries or collaborations. Email hello@ruya.co.
• Legal requests: Law enforcement or legal matters.

Not for emergencies

Ruya is not a crisis service and cannot respond to emergencies. If you or someone else is in immediate danger, contact local emergency services right away.

How to get a faster reply

• Describe the issue in a sentence or two.
• Tell us your device and app version (or browser and OS).
• Add screenshots if helpful (no sensitive info).
• For account issues, include the email address you use to sign in.

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Thanks for reaching out. Your feedback helps us make Ruya better.